Our Service


At Leadway, satisfying service is the heart of our success.

We therefore offer financial consultations for customers who are looking forwards to purchase a trusty machine from us. We also conduct detailed checks on the machine in all aspects before handing over these to our customers. All machines must pass our high standards. Our Company also offers efficient & covered after-sales services. Processes are carried out by a team of experienced technicians who repair and replace old parts with new spare parts that are from the original manufacturer to ensure that your machines are always in a complete state and ready for work .

Financial services

One of Leadway Heavy Machinery Co., Ltd.’s services include providing consultations and leasing services or leasing program through the top financial institutions. We offer flexible installment plans that are suitable to our customers’ revenue. Customers can choose plans that they feel comfortable with, such as select different periods and installment amounts for the benefit of your business.

The advantages that you will receive.

1. Customers can select the time and other specifications of the lease to comfortably match their revenue.
2. We offer a flat rate interest throughout the entire contract. This way, each installment is the same and customers do not have to worry about interest rates.
3. We also offer annual license and insurance renewals for the hire-purchase throughout the entire contract
(reserved for customers who have been approved by financial institutes following the terms and conditions determined by the Company)

Financial services

One of Leadway Heavy Machinery Co., Ltd.’s services include providing consultations and leasing services or leasing program through the top financial institutions. We offer flexible installment plans that are suitable to our customers’ revenue. Customers can choose plans that they feel comfortable with, such as select different periods and installment amounts for the benefit of your business.

The advantages that you will receive.

1. Customers can select the time and other specifications of the lease to comfortably match their revenue.
2. We offer a flat rate interest throughout the entire contract. This way, each installment is the same and customers do not have to worry about interest rates.
3. We also offer annual license and insurance renewals for the hire-purchase throughout the entire contract
(reserved for customers who have been approved by financial institutes following the terms and conditions determined by the Company)

After-sales services and spare parts

Preventive Maintenance (PM) services

Regular machine tests are necessary in order to keep the machine at its best working condition and always ready for work. Each machine and model has different maintenance appointments, such as checking and changing engine oil and other filters, depending on each of the manufacturer’s standards. Presently, these maintenance appointments are carried out by all 13 Leadway Service Centers throughout all regions of the country.

Machine inspection services

We inspect machines to make sure that they are in a good condition at all times. We have a team of technicians and engineers with well-trained experience certified by the original manufacturer as knowledgeable enough to accurately analyze any problems of the machines. We also have special tools and equipment to conduct an in-depth analysis on the machines, as follows;

1. Machine efficiency testing 7. Powertrain system testing
2. Boom/arm/bucket cylinder speed testing 8. Under carriage testing
3. Excavator and swing speed testing 9. Hydraulic system testing
4. Travel speed testing 10. Cylinder compression testing
5. Engine system testing 11. Injection shut-off testing
6. Electrical system testing 12. Feed pressure test
Machine condition inspection

After using the machines, naturally, mechanical wear and tear occurs. After a certain period of time, the performance (such as speed and the production) may drop which leads to a higher owning cost from increased fuel consumption rates. When this happens, it signals the time when the machine should receive repair and maintenance.

The machine should be carefully inspected by a team of trained and certified technicians who are equipped with modern technology and equipment. With these combined factors, it lessens the chance of error. After the inspection, Leadway’s engineers and technicians will compose a report and summarize the expenses to recondition the machine for customers to consider. We will appraise the costs that will occur from the machine working at its present condition and assess whether it will be worthy or not to improve or replace any parts. Afterwards, customer shall feel like they have received a brand-new machine (depending on PM course that a customer chooses to improve any parts of the machine).

Spare parts services

Genuine spare parts from the original manufacturer are available at Leadway. Customers can feel at ease that these spare parts are full of quality and have a long usage life. We have a warranty period, which is another of the advantages of purchasing genuine spare parts. They are absolutely compatible to the machine and is suitable for the other parts that work together.
Today, Leadway Heavy Machinery Co., Ltd. is the sole distributor of genuine spare parts for Sumitomo excavators, Bobcat mini-excavators and skid-steer loaders, SANY concrete machinery and mining trucks, JGM wheel loaders, and other OEM spare parts.

After-sales services and spare parts

Preventive Maintenance (PM) services

Regular machine tests are necessary in order to keep the machine at its best working condition and always ready for work. Each machine and model has different maintenance appointments, such as checking and changing engine oil and other filters, depending on each of the manufacturer’s standards. Presently, these maintenance appointments are carried out by all 13 Leadway Service Centers throughout all regions of the country.

Machine inspection services

We inspect machines to make sure that they are in a good condition at all times. We have a team of technicians and engineers with well-trained experience certified by the original manufacturer as knowledgeable enough to accurately analyze any problems of the machines. We also have special tools and equipment to conduct an in-depth analysis on the machines, as follows;

1. Machine efficiency testing 7. Powertrain system testing
2. Boom/arm/bucket cylinder speed testing 8. Under carriage testing
3. Excavator and swing speed testing 9. Hydraulic system testing
4. Travel speed testing 10. Cylinder compression testing
5. Engine system testing 11. Injection shut-off testing
6. Electrical system testing 12. Feed pressure test
Machine condition inspection

After using the machines, naturally, mechanical wear and tear occurs. After a certain period of time, the performance (such as speed and the production) may drop which leads to a higher owning cost from increased fuel consumption rates. When this happens, it signals the time when the machine should receive repair and maintenance.

The machine should be carefully inspected by a team of trained and certified technicians who are equipped with modern technology and equipment. With these combined factors, it lessens the chance of error. After the inspection, Leadway’s engineers and technicians will compose a report and summarize the expenses to recondition the machine for customers to consider. We will appraise the costs that will occur from the machine working at its present condition and assess whether it will be worthy or not to improve or replace any parts. Afterwards, customer shall feel like they have received a brand-new machine (depending on PM course that a customer chooses to improve any parts of the machine).

Spare parts services

Genuine spare parts from the original manufacturer are available at Leadway. Customers can feel at ease that these spare parts are full of quality and have a long usage life. We have a warranty period, which is another of the advantages of purchasing genuine spare parts. They are absolutely compatible to the machine and is suitable for the other parts that work together.
Today, Leadway Heavy Machinery Co., Ltd. is the sole distributor of genuine spare parts for Sumitomo excavators, Bobcat mini-excavators and skid-steer loaders, SANY concrete machinery and mining trucks, JGM wheel loaders, and other OEM spare parts.

13 Leadway Service Centers throughout Thailand

We have strategically located our 13 service centers in all regions of the country for our customers’ highest convenience. There, we have a one stop service with professional staff and specialists who use the latest technology and tools to analyze before providing repair & maintenance services on the machines, straight on the site.

The 13 service centers are; the Headquarters (Bangna-Trat Km.41) and Leadway Service Centers (Chiang Mai, Lampang, Khon Kaen, Ubon Ratchathani, Nakhon Ratchasima, Nakhon Sawan, Ratchaburi, Chanthaburi, Prachuap Khiri Khan, SuratThani, Nakhon Srithammarat, and Phuket Branches).

Leadway Service Centers

We offer services to provide repair & maintenance services for machines by a team of specialist technicians. We also sell quality genuine spare parts. All of these products and services are aimed towards extending the usage life of machines, and also giving customers the highest advantage from your investment in our machines.

Leadway’s team of specialist technicians

At Leadway, we assemble a team of professional technicians and engineers who have been trained and certified to repair, provide maintenance services, analyze problems, and inspect machines correctly and with accuracy, along with our Company’s strict criteria. These staffs are at all 13 of the Service Centers in all regions. Being the official sales representative of many leading brands mean that we have modern technology and standard testing methods. Customers can be fully confident that your machines will receive excellent care throughout its entire usage life.

13 Leadway Service Centers throughout Thailand

We have strategically located our 13 service centers in all regions of the country for our customers’ highest convenience. There, we have a one stop service with professional staff and specialists who use the latest technology and tools to analyze before providing repair & maintenance services on the machines, straight on the site.

The 13 service centers are; the Headquarters (Bangna-Trat Km.41) and Leadway Service Centers (Chiang Mai, Lampang, Khon Kaen, Ubon Ratchathani, Nakhon Ratchasima, Nakhon Sawan, Ratchaburi, Chanthaburi, Prachuap Khiri Khan, SuratThani, Nakhon Srithammarat, and Phuket Branches).

Leadway Service Centers

We offer services to provide repair & maintenance services for machines by a team of specialist technicians. We also sell quality genuine spare parts. All of these products and services are aimed towards extending the usage life of machines, and also giving customers the highest advantage from your investment in our machines.

Leadway’s team of specialist technicians

At Leadway, we assemble a team of professional technicians and engineers who have been trained and certified to repair, provide maintenance services, analyze problems, and inspect machines correctly and with accuracy, along with our Company’s strict criteria. These staffs are at all 13 of the Service Centers in all regions. Being the official sales representative of many leading brands mean that we have modern technology and standard testing methods. Customers can be fully confident that your machines will receive excellent care throughout its entire usage life.

Leadway’s determination

Leadway Heavy Machinery Co., Ltd. uses integrated marketing methods. We now communicate generally through social media to increase the reach to customers.

Heavy equipment service

Becoming a “One Stop Service” “One Stop Service” for our customers—a place where you can walk in and feel satisfied with our professional solutions from before to after sales.

Heavy equipment service

Increase the opportunities for customers who are interested in our products by proposing financial services such as leases to rent and purchase Leadway machines in a fast, fair, and convenient method.

Heavy equipment service

Our Company has a plan to expand from the 12 branches at the present to 13 branches by the end of 2020 for even more convenience from our customers, especially those who are looking for repair and maintenance services or genuine spare parts for their machines.

We are also looking forwards to improving our sales promotions to be even more attractive and putting our customers’ interests as the top priority.